We want everyone at Citygate to feel genuinely cared for.

Not just on a Sunday, but through all of life's ups and downs. We're committed to journeying together, growing in faith, and becoming more like Jesus along the way.

A family at church, smiling with their arms around each other, loving and supporting one another.
Two young men at a barbecue, sat next to each other, laughing , chatting, and connecting with one another.

How we support you

Life can be hard. Whether you're going through something big or just feeling the weight of everyday struggles, you don't have to carry it alone. At Citygate Church, we believe care isn't just for a few — it's something we want to be available to everyone. We offer several strands of support, so there's always somewhere to turn.

A note on confidentiality: Sharing personal things takes courage. Anything you tell our Pastoral Team stays confidential. In rare cases involving safety or illegal activity, we may need to act — but we'll always talk it through with you first.

  • Two young women at the beach, smiling, holding hands and helping one another walk over some rocks.

    One-anothering

    Care at Citygate starts with our community. We encourage everyone to look out for each other — celebrating the good times and showing up in the hard ones.

    Friendships, Life Groups, and serving teams are all places where this happens naturally. You give and receive — because that's what family does.

  • An intergenerational group of smiley people, playing volleyball and hanging out at the beach together, showing friendship and community.

    Life Groups

    Life Groups are smaller gatherings where you can be truly known. If you're going through a tough season, let your Life Group leader know — they'll make sure you get the right support.

    Not in a Life Group yet? We'd love to connect you to one.

  • People praying together in small groups at church, with their arms around each other in a circle, showing church family and community.

    Prayer support

    Whatever you're facing, we'd love to pray with you. Our prayer support team is available every Sunday at the end of each meeting, at every site.

    Just come forward — no appointment needed. This is one of the most powerful things we can do together.

  • A man holding communion at a church. service, ready to receive

    Communion home visits

    If getting to church in person is difficult, we'll come to you. Our team can visit you at home for communion, prayer, and a friendly face — at whatever frequency works for you.

  • A smiling middle-aged lady is sat at church around a table, listening to someone speaking and learning.

    Courses and workshops

    We run practical courses to help you navigate life's big moments. These include the Marriage Course, Parenting Workshops, and a Bereavement Course.

    These aren't lectures — they're spaces to learn, connect, and grow as disciples of Jesus.

  • A man is getting baptized at church - he's emotional and touched as two people pray for him.

    Support for life's big moments

    Marriages. Babies. Bereavements. Baptisms. Life is full of milestones — joyful and hard alike.

    We'd love to walk alongside you through any of them. Just get in touch and we'll figure out the best way to support you.

  • A friendly young man is chatting to a visitor, offering them help, guidance, and a listening ear.

    Community Hub

    Our Citygate Centre is home to a Community Hub where you can access our Foodbank, Citizens Advice, and Wellbeing Support — all in one place.

    You don't need to be a church member to use it.

  • Two young women are having a one-on-one conversation, sharing with and supporting one another, and deepening their friendship.

    One-to-one pastoral support

    Sometimes life gets really hard, and you need more than a conversation over coffee.

    We have a growing network of pastorally gifted people — staff and volunteers — who offer one-to-one support. This is a safe space to talk, be heard, and find a way forward.

    Please note: our team members are not trained therapists, counsellors, or medical professionals. If you need clinical support, we'll help point you in the right direction.

Not yet part of Citygate?

Our pastoral team focuses on supporting our church community. But if you're looking for help and don't know where to start, the following local services can support you:

  • Connection (24/7 NHS Helpline): 0800 652 0190. A free 24/7 telephone service for all ages to get immediate mental health support or advice for a loved one.

  • NHS 111: Call 111 and select the mental health option for 24/7 support.

  • Shout (24/7 text Support): Text "SHOUT" to 85258 for confidential mental health support.

  • Samaritans: Call 116 123 for 24/7 free listening support.

  • Emergency: Call 999 or go to A&E immediately if life is in danger.

  • Childline: 0800 1111 for confidential help for those under 19.

  • Domestic Abuse: Respect phoneline (0808 802 4040).

In crisis right now?

We're not a 24/7 service — but these organisations are. Please reach out immediately.

Find out more about Citygate Church

  • Man waving cheerfully at the camera during Sunday morning refreshments at Citygate Bournemouth.

    Get connected

    Welcome to Citygate! We recognise that we’re all at different stages of our journey, and the next step looks different for everyone. So we invite you to journey with us at your own pace.

  • Citygate Church staff team posing and pulling silly faces in front of a brick wall during a team-building day out.

    The team

    We have a dedicated team of full and part time staff who help keep Citygate Church up and running. If you have a question about a particular aspect of church life, why not drop them an email?

  • Three people posing for the camera, including a young man wearing party accessories.

    Events

    We love building community! As well as our regular gatherings throughout the year there are more specific events that may be just right for you and your friends.